All items are one of a kind and crafted by hand, hence, no returns or refunds are permitted. In case of any problems with your order, kindly email us for assistance. We do not assume responsibility for lost, stolen, or damaged parcels.

1. Please keep your tracking number so that you're able to retrieve your order as soon as it arrives.

2. I am not accountable for packages sent to an incorrect address. Validate the shipping address at checkout. Contact via form for address changes prior to shipment.

3. You must report any damaged product or issues with your order within 3 days of delivery. Contact us through our contact page.

1. Please avoid throwing your dried bouquets during the toss. They are ornamental items and should not be handled roughly. I cannot assume responsibility for any accidents or damages.