Bouquets are handcrafted and one of a kind. Due to their unique nature, we do not offer returns or refunds. If you experience any issues with your order, please reach out to us for support. We are not responsible for packages that are lost, stolen, or damaged in transit.

1. Save your tracking number so you can confirm delivery when your order arrives.

2. Please verify your shipping address carefully at checkout. If you need to change your address, contact us through our contact form before your order ships.

3. If your item arrives damaged or if there are any other issues, report them within 2 days of delivery by visiting our contact page.